Frequently asked question
What is the return policy?
Return and Refund Policy
Effective immediately, our company policy regarding returns and refunds has been updated to ensure maximum clarity and customer satisfaction. Please be informed that once a purchase has been made, returns or refunds will not be accepted, except in cases where the item received is severely misrepresented or damaged during transit.
Rest assured that we prioritize the utmost attention to detail when packaging and dispatching all shipments, ensuring that your order reaches you in impeccable condition. We commit to providing you with merchandise of unparalleled quality, reflective of our unwavering commitment to excellence.
Thank you for placing your trust in our brand. We value your continued support and remain dedicated to delivering an elevated shopping experience.
What is the destination for our shipping services?
Shipping is currently available worldwide!
*Costs may vary depending on weight and destination, which will be automatically estimated in checkout.
How long will my item take to arrive?
Shipping times may vary depending on the location of your order. However, it is highly probable that you will experience a delivery period of approximately 5-7 business days, if not sooner.
When will certain items be restocked?
Restock times may vary based on item and demand.
*Keep an eye out on social media/ email newsletters for inside info on restocking times!